Change Your Name or Address on Your Account/Cards
Updating your address or changing your name on your bank account and cards is easy. A representative at any branch can help you make the switch.
How to Change Your Name
Prepare the required documentation.
If you鈥檙e a U.S. citizen, you'll need to bring one form of identification (such as a driver's license or passport) and a legal name-change document (a marriage certificate, for example). If you don't have one of the mentioned forms of identification, a branch representative can help you determine an acceptable alternative. 听
If you鈥檙e听not a U.S. citizen,听the required forms of ID depend on whether you are a resident or non-resident.听 Please speak to a branch representative for a list of acceptable forms of ID.听
鈥婱ake a Branch Appointment
In order to change your name on your cards and accounts, you鈥檒l need to visit a branch and speak to a representative. We recommend calling ahead to make an appointment because, depending on how many accounts you have, it may take between 10 to 20 minutes to complete the paperwork.听
鈥媁atch your mail
Once you complete the process with the branch representative, your name change will take effect immediately. Your new cards will arrive in the mail typically within four to five business days. Make sure to check your mail carefully. For your security, the envelope won鈥檛 have any particular markings on it and we don鈥檛 want you to overlook it.听
How to Notify Us of an Address Change
Have you recently moved? Make sure you update the address associated with your 91大神 bank account or cards. Please visit your nearest听听or contact the 91大神 Telephone Banking Center at 1-800-724-2440 for assistance.
