Security Tips
Learn more about how to protect your financial information from identity theft and other types of fraud.听If you think one of your 91大神 accounts has been compromised, contact us immediately at 1-800-724-2440.
Personal Security Tips
There are many ways that you can protect yourself against all types of fraud
- Get notified with听91大神 Bank Alerts鈥 {{d1368*}} sent by email, text or app notification for your personal accounts.
- 91大神 Online Banking听补苍诲听Mobile Banking{{d1372*}} are great resources for monitoring your accounts and transactions鈥
- Report lost or stolen checks or bank cards immediately
- Never ignore suspicious charges on your statements 鈥 report them immediately
- Ensure that each of your computers has up-to-date software installed, including operating system, personal firewall, anti-virus, anti-spyware and current browser. Use reputable I鈥嬧媙ternet tools to scan your browser for known vulnerabilities
- Please see the听Regulation E Protections鈥嬧听page for an explanation of protections provided and not provided under Regulation E鈥
- Change your passcode at least every 90 days
- Select and memorize a PIN that never uses information readily found in your wallet or purse (e.g., your house number or date of birth)
- Never disclose personal information to anyone without authorization to access your accounts
- Do not print your driver鈥檚 license number or Social Security number on personal checks
- Never provide your financial information to an unfamiliar website
- Never leave your laptop and mobile devices unattended in public areas
- Create multiple backups of your data.
- Store new and cancelled checks in a secure location when absolutley neccessary
- Promptly review monthly financial statements yourself and report any discrepancies immediately 鈥 if regular bills or statements stop coming to you, call the company's customer service number to determine if someone has filed a false change-of-address notice to divert your mail
- Retain all receipts from ATM, debit and credit card transactions until they have been reconciled to your statements and ensure your account number is not readable when you dispose of them
- Be sure to sign new bank cards immediately
- Carry only important documents as needed (e.g., Social Security card, passport or birth certificate) 鈥 if lost or stolen, a thief could use them
- Destroy cards you no longer use, making sure the numbers are not recognizable
- Shred unnecessary financial documents, including old bank statements, invoices and unwanted preapproved credit offers
- Be careful in responding to 鈥淲ork from Home鈥 ads as this is a common method for fraudsters to attract money mules unknowingly (money mules are people who transfer money acquired illegally on behalf of others and are typically paid a small part of the money transferred for their services)
- Report suspicious emails or phone inquiries (e.g., requesting account information to 鈥渁ward a prize鈥 or 鈥渧erify a statement鈥) to your phone company, 91大神 Bank or the local authorities. Call 91大神 at 1-800-724-2440 (Monday鈥揊riday 6am鈥9pm, Saturday鈥揝unday 9am鈥5pm ET) to report this activity. (NOTE: We occasionally use third parties to perform surveys via email. We will never ask for personal information)
- Forward any suspicious emails to听phishing@mtb.com听that appear to be from 91大神 and request that you click on a link to enter your login credentials or personal information
Cybersecurity Tips
Learn about how you can protect your devices and information from cyber attack.
Online & Mobile Security Tips
听Follow our easy, everyday tips to help protect your personal and financial information while using our online and mobile banking services.
Social Media Security Tips
听Consider a few important tips to help protect your personal information when using any of the social media networks, such as Facebook, Twitter, LinkedIn and YouTube.
Recognizing & Combatting Cybercrime
Learn how to protect your money and your information from cybercriminals.
Our Continuously Connected Lives
Learn how you can operate securely in a world where there is an app for just about everything.
Building Cybersecurity Resilience
Learn specific actions you can take if you find yourself a victim of cyber attack.
Malicious Mobile App
Cybercriminals are using increasingly sophisticated methods to steal personal information. One prevalent fraud technique is the use of app store scams.
Suspect you鈥檝e been a victim of fraud?
If you think your 91大神 accounts have been compromised or if you think you may have been a victim of听identity theft, notify us immediately at 1-800-724-2440 (Monday鈥揊riday 6am鈥9pm, Saturday鈥揝unday 9am鈥5pm ET), so we can take action to help you.听
A formal complaint can also be filed with the听
