Frequently Asked Questions
Easily find and link directly to the answers you’re looking for from our list of FAQs.
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​​Hiring Process F A QsÌý​â¶Ä‹
Online & Mobile Banking
Log in toÌýthe 91´óÉñ Mobile App forÌýÌý´Ç°ùÌý.Ìý³§±ð±ô±ð³¦³ÙÌýCard ServicesÌýfrom the menu. SelectÌýAdd Authorized User to Credit Card.
To enroll in 91´óÉñ Money Smart, log in to Ìýand select 91´óÉñ Money Smart from the Services menu. From here, you’ll be able to enroll, then launch the dashboard.
All 91´óÉñ Online Banking customers who haveÌýan iPhone®Ìý(iOS®Ìýversion 11 and later) or Androidâ„¢ (Android OS version 7.0 and later) device can use our mobile banking app. Customers can log in to the app using theirÌýUser ID and Password.
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To temporarily lock your 91´óÉñ Credit or Debit Card:
- Ìýand select Temporarily Lock/Unlock a Card from the Services Menu
- Log into the 91´óÉñ Mobile App, select Card Services from the Menu, and select Temporarily Lock/Unlock a Card
When you’re ready, you can unlock your card from the same menu to begin using it again right away.
Yes. Enrollment is simple in the mobile banking app by following the Enroll link. It will be the same experience as enrolling through Online Banking.
