Loan, Lines & Credit Repayment Options
If you've fallen behind on payments, we offer a variety of loan repayment options that could help you regain control. Select your loan type to get started.
Bring your account into good standing by making payment arrangements.
Payment PromiseÌýis a form you submit to tell us that you plan to make a payment on a past due credit card. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.
Bring your account into good standing by taking advantage of a reage.
A reage is a convenient way to bring your account current. There are several qualifications you must meet in order to qualify. If you would like to take advantage of a reage, or if you would like more information, please contact us at 1-800-724-2525.
Request assistance online and we will call you to discuss.
Your eligibility for certain assistance options will depend on your individual financial situation. We’ll review those options with you to determine which works best for your situation.
Contact us today.
We can help you determine which of our repayment solutions may be right for you.Ìý Talk to one of our specialists today. Please have your account number and Social Security number available when you call.
Make up your missed payments by extending the length of your loan.
WithÌýLoan Payment Extension,Ìýyou can bring your loan current by moving one or more monthly payments to the end of the loan. This will advance the maturity date of your loan by the number of months extended.
Bring your account into good standing by making payment arrangements.
Payment PromiseÌýis a form you submit to tell us that you plan to make a payment on a past due loan. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.
Get new loan terms that work better for your financial situation.
If you're experiencing an extended financial hardship, ourÌýLoan WorkoutÌýprogram may be able to help. We'll work with you to put your payments back on track by rewriting your existing 91´óÉñ Bank Direct Loan. This may involve rescheduling the loan over a longer payback period to lower your monthly payment.
Bring your account into good standing by making payment arrangements.
Payment PromiseÌýis a form you submit to tell us that you plan to make a payment on a past due credit card. The form contains details about your promise to pay – how much, when and by what method (online, branch, mail) – and allows you to make payment arrangements with us.
Bring your account into good standing by taking advantage of a reage.
A reage is a convenient way to bring your account current. There are several qualifications you must meet in order to qualify.ÌýÌýIf you would like to take advantage of a reage, or if you would like more information, please contact us at 1-800-724-2525.
Make up your missed payments by extending the length of your loan.
WithÌýLoan Payment Extension,Ìýyou can bring your loan current by moving one or more monthly payments to the end of the loan. This will advance the maturity date of your loan by the number of months extended.
Participate in a Short Sale or Voluntary Surrender.
- AÌýShort SaleÌýis available to provide you with an alternative to repossession, lowering any remaining deficiency balance, and protection or preservation of credit. There are several qualifications you must meet in order to qualify.
If you would like to take advantage of a short sale, or if you would like more information, please contact us atÌý1-800-724-2525.
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- AÌýVoluntary RepossessionÌýis available when you have exhausted all other options to keep the collateral, and the collateral is returned to the bank.
If you are interested in a Voluntary Repossession, or would like more information, please call us atÌý1-800-724-2525.
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Contact us today for Repayment Assistance
Get in touch with our Customer Asset Management Department atÌý1-800-724-2525Ìýto discuss which of these loan repayment options might be right for you.
Hours
- Monday–Thursday 8am–9pm ET
- Friday 8am–5pm ET
- Saturday 8am–12pm ET
How to Make a Payment
Learn about the different ways you can make a payment and choose the most convenient method for you.
Are you active duty military?
The Servicemembers Civil Relief Act (SCRA) entitles eligible active dutyÌýU.S. Military members to certain benefits and/or protections related toÌýtheir accounts with 91´óÉñ Bank – including direct loans, credit cards,Ìýoverdraft lines of credit and several other loan types.
